Sports

‘Technical Difficulties': Prime Video Flirts With Disaster As Hornets-Heat Feed Drops in Overtime

Prime Video is presenting the NBA play-in tournament for the first time this week, and had an all-time blunder in its first broadcast.

As the Heat and Hornets battled with less than a minute to go in overtime, Prime's feed cut out, showing a "Technical difficulties" graphic as the game was in its most crucial stretch.

Viewers couldn't believe what they were seeing. An incredible, back-and-forth contest between the Eastern Conference's No. 9 and No. 10 seeds was suddenly off-the-air, and before the broadcast came back, LaMelo Ball made a key shot to give Charlotte a five-point lead.

Plenty of people raced to social media to complain, including a certain four-time NBA MVP.

Prime was saved by a phenomenal finish.

Miami's Tyler Herro hit a huge three-pointer, then a steal on the next play led to a foul on another Herro three-point attempt. He hit all three free throws to give the Heat a 126–125 lead with 8.7 seconds remaining.

In the final sequence, Ball rushed down the court and hit a layup to give Charlotte a 127–126 lead. Miami's failed to score in a late scramble and the buzzer sounded.

It was the Hornets' first ever play-in game victory.


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This article was originally published on www.si.com as ‘Technical Difficulties': Prime Video Flirts With Disaster As Hornets-Heat Feed Drops in Overtime.

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This story was originally published April 14, 2026 at 7:35 PM.

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