DMV field offices including Clovis, Madera remain affected by computer failure

The California Department of Motor Vehicles says some of its field offices around the state are still being affected by a “catastrophic” computer failure, including several in the central San Joaquin Valley.

As of 5:35 p.m. Wednesday, the North Fresno (Blackstone Avenue) office’s sytems had been restored, meaning it should be open for regular business again Thursday.

However, the Clovis, Madera and Porterville offices were still offline, and the Tulare office only had its driver’s license and identification card systems restored.

The DMV said that crews rebuilt the system after the outage began Monday due to a hardware failure. While some field offices are back in operation, others are still not operating normally.

Driver license and vehicle registration services are affected. But offices without computer services were still providing driving tests, making appointments for customers to return, helping with paperwork, and answering customers’ questions.

Field offices still being affected by the outage are expected to come back online throughout the day, the DMV reports. The department’s online services were not affected. The list of affected offices as of 5:35 p.m. Wednesday.

This story was originally published October 26, 2016 at 3:01 PM with the headline "DMV field offices including Clovis, Madera remain affected by computer failure."