Gee, my experience in a nursing home was far different from Francine Farber’s (Valley Voices, Feb. 21). In October, I fell, broke five ribs and cracked a bone in my spine. A call to 911 got American Ambulance here in five minutes. A crew member gave me a shot, and I was off to happy land.
After a long spell in the emergency room at Community Regional Medical Center, I was transferred to its step-down unit (a “step down” from the intensive care unit). My room was spacious and the young nurse responded to frequent expressions of gratitude with “no problem.”
In nine days, I was taken across the street to Golden Living, part of a chain of nursing homes. It’s an unpretentious place, but it was comfortable and the food was good. Best part, the people working there were helpful, friendly and bright-eyed. It is not easy to maintain that working in a place where some of the patients are waiting to die, others don’t remember why they’re there, and the rest are anxious to leave.
Over all, I was treated well, grateful for these health facilities and the remarkable public service of 911.
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Donna J. Smith