It’s a scam.
That’s what Pacific Gas and Electric Co. wants Fresno residents to know the next time they are asked over the phone to pay a bill using a prepaid cash card.
Customers have reported receiving calls from people pretending to be service representatives and demanding payment for a past due bill, the utility stated. Scammers even warn that their power could be cut if they don’t pay.
PG&E says its representatives never ask for payment with a prepaid cash card over the phone, or in person.
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Customers in Fresno’s Tower District also reported people posing as PG&E workers showing up at their doors. The “representatives” even asked to see utility bills to check for overcharges – another thing the utility says it never does.
People can call 800-743-5000 to confirm if their bill is past due, PG&E said, or to verify if someone is an authorized worker. If a customer feels threatened, they should call police.
Anyone involved with what they think is a scam should report it to PG&E, their bank and law enforcement.