Action Line: We are taking a break from our regular column this week to talk about National Consumer Protection Week (NCPW). NCPW is a coordinated campaign that encourages consumers all over to take every advantage of their consumer rights, which enables consumers to make well informed decisions in the marketplace.
BBB is a steering committee member along with agencies and organizations such as attorneys general, U.S. Social Security Restoration, the U.S. Postal Inspectors Office, AARP, California Department of Consumer Affairs and many others all over the US to help keep our marketplace honest and ethical. It runs from March 1 through March 7, 2015. This week is your opportunity to find information about issues that affect consumers daily.
Take the time to check out bbb.org or ncpw.org. You can find a wealth of information on tons of topics that can make you the wiser consumer. Topics covered are what you need to know about banking, health and safety, credit, credit cards and debt, ID theft (our most prevalent issue today), investing, how to sign up for scam alerts, technology, your automobile, and your business and your home.
You will have access to blogs, free resources and assistance. If you need information to help you make a wise buying decision contact your local Better Business Bureau. We can provide background information on a company for you BEFORE you make a purchase. If you’ve already made the purchase and are having an issue, go back to the company. If they don’t take care of it, file a complaint with us. Even if you are having an issue that is out of our purview, we can usually connect you with someone that can provide assistance for you. If we don’t have an answer we will find one for you.
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BBB not only provides free services to consumers of all ages and background. We keep a finger on the pulse of our local communities. BBB is supported by local businesses because local businesses care about their communities.
So take advantage of those free services. Your money matters. Here are some websites that you might find beneficial whether you are considering a purchase or have already made one:
• bbb.org, Better Business Bureau
• ncpw.gov, National Consumer Protection Week
• aarp.org, American Association for Retired Persons
• dca.ca.gov, California Department of Consumer Affairs
• consumer-action.org, Consumer Action
• dhs.gov, Department of Homeland Security
• consumeradvocates.org, National Association of Consumer Advocates
Also, you can always call your local BBB. Contact information is listed below. If you need help, we can help you find it.