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Your Office Coach: What to do about terrible new boss?

Q: A few months ago, my colleagues and I got a new manager who makes our lives a living hell. "Kristen" has no management experience and nitpicks everything we do. She gets angry about small stuff and talks to us like we're in third grade. She has also allowed the office to get disgustingly filthy.


Balancing Act: Want to reward employees? Show gratitude

I recently walked into my local coffee shop and saw a wall covered in posted notes with handwritten customer comments about what they are thankful for this time of year. If I were to look for a similar gratitude wall in most workplaces, it is unlikely I would find one.


Christian Navarro is 'sommelier to the stars'

LOS ANGELES - The gig: Christian Navarro, 48, is president, chief wine taster and partner of Wally's Wine and Spirits and Wally's, both in the Los Angeles area. The latter store opened last year and holds 2,500 wines, 200 cheeses, meats, caviar, chocolate and truffles.


Job profile: Animal care business manager does much more than walk dogs

MINNEAPOLIS - Jamie Lanegran grew up with animals "my entire life - dogs, cats, lizards, snakes, horses," she said. She entered college as an animal science major, took a break from school and then completed a business management degree. "The original major wouldn't have created as many opportunities as management," she said.

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