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One of my favorite career advisers recently generated an online discussion about the importance of keeping your own personnel file.
You are a brand. Just like Coke or Nike or Starbucks.
Job hunting is stressful -- more stressful than it needs to be when some simple human decency is missing.
If you haven't been in a job hunt lately, you have no idea how things have changed.
Your résumé may land you an interview, but your references can seal the deal.