In response to recent letters, the Fresno Superior Court is providing information to help those encountering problems using the Banner Court Connect portal to access online civil, family law, probate and small claims case information.
Because it was developed in 1998, this system is not compatible with all Web browsers. For that reason, the court recommends using Internet Explorer. Internet Explorer 10 and 11 users will need to add the Banner Court Connect site to their compatibility-mode website list for the system to work properly. The court's website, www.fresno.courts.ca.gov, has been updated with information and links to simple instructions for completing this quick process.
For the long term, the court has started the process of implementing a comprehensive, state-of-the art case management system that will completely overhaul our information management process. When fully operational in 2016, the Odyssey system will resolve the current browser compatibility issues. It will also provide online access to criminal case information for the first time, and offer a number of other features that will help the Fresno Superior Court serve you more efficiently.
Media coordinator, Fresno Superior Court